Legal Document

Gc99's Terms and Conditions – Complete Guide

Please read these Terms & Conditions carefully before creating a gc99 account. This document governs the relationship between you and gc99.

Last updated: January 2026
Language: English
Reading time: 10 minutes
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By registering on gc99, you agree to these Terms & Conditions.

Terms & Conditions' Key Points

All members should be aware of the following before using gc99.

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Age Restriction

You must be at least 18 years old to participate on gc99. Account registration by minors is strictly prohibited, and any such account will be closed immediately.

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One Account Policy

Each person may hold only one gc99 account. Creating multiple accounts will result in all accounts being blocked and any balance being forfeited.

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Bonus Terms

All gc99 bonuses are subject to wagering requirements. Please read the specific conditions carefully before claiming any bonus. Welcome bonuses typically carry a 15x–30x wagering requirement.

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Payment Policy

Only payment methods registered in your own name may be used for deposits and withdrawals. The use of third-party accounts is not permitted.

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Account Security

Keeping your login credentials confidential is your responsibility. Do not share your password with anyone. Report any unauthorised access to your account to gc99 support immediately.

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Dispute Resolution

For any dispute or complaint, please reach out to gc99 customer support first. We aim to resolve issues within 72 hours.

1

Introduction & Eligibility

Welcome to gc99. These Terms & Conditions ("Terms") apply to your use of the gc99 platform and all its services. By creating an account or using our services, you automatically agree to these Terms. Please read each clause carefully.

To use gc99's services, you must be at least 18 years old and online gaming must be legally permitted in your area of residence. gc99 reserves the right to decline any account registration request.

Important: In the event of any legal interpretation, the original English version of these Terms takes precedence. If anything is unclear, please contact gc99 support.

2

Account Register

You must provide accurate and truthful information when creating a gc99 account. Registering with false information is a direct violation of these terms and may result in account closure. Each individual is allowed only one gc99 account.

You will need to verify your mobile number or email address at the time of registration. gc99 may request proof of identity at any time for account verification purposes. Failure to complete the KYC (Know Your Customer) process may result in large withdrawals being held.

  • Only one account is permitted per user
  • Your real name, date of birth, and contact details are required at registration.
  • You are required to keep your account password strong and unique.
  • Please contact support if you need to update your account information.
  • Any account identified as belonging to a minor will be closed immediately.
3

Deposits & Withdrawals

Gc99 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions must be made using a payment method registered in your own name. Transactions using third-party accounts will be declined and may result in the account being flagged for investigation.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
bKash BDT 300 BDT 500 Within 1 hour
Nagad BDT 300 BDT 500 Within 1 hour
Rocket BDT 300 BDT 500 Within 1–2 hours

Before submitting a withdrawal request, make sure your account verification is complete and all bonus wagering requirements have been met. gc99 reserves the right to hold and investigate any suspicious transactions.

Keep in mind: Deposits are credited to your gc99 account promptly, but if a delay occurs due to a technical issue, please contact support. gc99 is always committed to providing fair and timely resolutions.

4

Bonuses & Promotions

Gc99 offers its members a variety of bonuses and promotions. Each bonus comes with specific terms and conditions that must be read carefully before acceptance. By claiming a bonus, you agree to the associated terms.

  • The welcome bonus is available to new members one time only.
  • Wagering requirements apply to each bonus (typically 15x–30x)
  • Withdrawals cannot be made directly from bonus balance
  • Withdrawing before meeting bonus requirements will result in the bonus being forfeited
  • Gc99 reserves the right to modify or cancel any bonus offer at any time.
  • Claiming multiple bonuses from the same household or IP address is prohibited.

Members enrolled in the gc99 VIP Programme will receive exclusive bonuses and cashback offers. VIP benefits are subject to change at gc99's discretion and do not constitute a legal entitlement.

5

Gaming Rules

All games on gc99 must be played in accordance with the applicable rules. Each game has its own set of rules, which we recommend reviewing before you play. If a technical error occurs during a game, gc99 reserves the right to void the round in question.

All games on gc99 use RNG (Random Number Generator) technology verified by independent third-party audits. Every outcome is entirely random and not predetermined. If you have a dispute regarding a game result, you must contact support within 48 hours.

  • If a disconnection occurs during a game, the outcome will be determined based on the server logs.
  • Once a bet decision is finalised, it cannot be changed.
  • Any bug or error identified in the gaming software must be reported to support immediately.
  • Gc99 reserves the right to void any winnings obtained by exploiting an error.
6

Prohibited Activities

The following activities are strictly prohibited on the gc99 platform. Any violation will result in immediate account closure, and your balance may be forfeited.

  • Creating or operating multiple accounts
  • Money laundering or illegal financial transactions
  • Bonus abuse or deliberately exploiting the bonus system
  • Placing bets automatically using software or bots
  • Attempting to gain unauthorised access to other members' accounts
  • Introducing malicious software or viruses into gc99's systems
  • Processing transactions through third-party payment methods
  • Fraudulent behaviour or collusion with other members
7

Responsible Gaming

Gc99 believes gaming should be a source of entertainment, not a means of financial gain. That is why we encourage all members to play responsibly and provide a range of tools to help them do so.

On gc99, you can set daily or weekly deposit limits, place your account on a temporary break, or apply for permanent self-exclusion if needed. All these features are completely free and can be activated at any time through support.

Warning: Gaming addiction is a serious issue. If you feel that gaming is having a negative impact on your personal or family life, please contact gc99 support right away. We are here to help.

8

Account Suspension & Closure

Gc99 reserves the right to temporarily suspend or permanently close an account for any of the reasons listed below. If an account is closed, any valid balance (excluding bonuses) will be refunded once the investigation is complete.

  • Violating any clause of the Terms & Conditions
  • Registering with false or incomplete information
  • Involvement in any illegal activity
  • If your account is believed to be at risk for security reasons
  • Under regulatory authority guidelines

Members may also request account closure at any time. Any remaining balance (subject to the terms) will be returned accordingly.

9

Intellectual Property

Gc99's website, app, logo, game content, design, and all software are the intellectual property of gc99 or its licensors. Copying, distributing, modifying, or using them for commercial purposes is strictly prohibited.

Members may use gc99 content for personal, non-commercial purposes. Prior written permission is required before using the gc99 name or logo for any marketing or promotional activity.

10

Limitation of Liability

Gc99 makes every effort to deliver its services without interruption. However, service disruptions may occur due to technical issues, third-party service failures, or other unforeseen circumstances. gc99's liability in such situations is limited.

Gc99 is not liable for: games lost due to internet disconnection, delays caused by third-party payment services, losses resulting from issues with your device, or damages arising from unintentional technical errors.

Please note: Gaming on gc99 is entirely at your own discretion and risk. There is always a possibility of losing money. Only wager amounts that will not affect your day-to-day life if lost.

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Changes & Amendments

Gc99 reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or in-app notification. Continued use of gc99 after any changes takes effect will be considered acceptance of the updated terms.

The most current version of these Terms is always available on the gc99 website. It is your responsibility to review this page regularly. For any questions regarding the Terms, email [email protected].

Regarding the Terms & Conditions Frequently Asked Questions

Yes, gc99 may update its terms and conditions as needed. Members will be notified in advance of any major changes, so it is advisable to review this page regularly.

No, each person may hold only one gc99 account. Creating multiple accounts is a direct violation of these Terms and puts all associated accounts at risk of closure.

Withdrawing before meeting the wagering requirements will result in the bonus balance being voided. However, your original deposited amount will be returned. Make sure you fully understand the terms before claiming any bonus.

If an account is closed without any terms violation, the valid balance will be refunded. If closed due to a breach of terms, a decision will be made subject to investigation.

You can submit a complaint at any time via gc99's live chat or email. Most issues are resolved within 72 hours. Complex cases may take longer.
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Got the terms down? Get started now!

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